There are a range of services and online resources available in and around Birchfield that can help benefit claimants. We have listed some of these in the following.

Birchfield Library

Verification Service:
Birchfield Library provide a free document verification service for local residents.

Essentially, this regards checking and sending any formal documents that you are required to submit (e.g. birth certificates, tenancy agreements, bank statements etc) with welfare or housing benefit claims.

Available Tuesday: 9am to 12:30pm, 2pm to 4pm

Universal Credit claims:
They can also help you to make new claims for Universal Credit, child benefits etc.

Staff at the library can assist you with completing a claim for Universal Credit (or associated benefits). You can be referred by the Jobcentre or just walk in.

Available Thursday: 10am to 12:30pm, 2pm to 5pm

Contact them on 0121 464 4202


Citizens Advice Birmingham

Citizens Advice can help you make sense of the benefits system.

Unsure of what you are entitled to claim? Has your benefit been reduced or stopped? Do you want to challenge the decision?

Citizens Advice Birmingham can give you practical support. They can;

– help you to work out your entitlement to benefits

– help you to fill in the appropriate forms

– help you to write review and appeal letters

– provide benefit checks and ‘better off’ calculations

– help you if you have to pay back overpayments

– help you if you have been a victim of fraud

Call the advice line on 03444 77 1010


Birmingham City Council : Benefits and support

The Council website has many resources and information about various benefits including Housing Benefit, Council Tax support and other housing and benefit related matters.

There is also information about benefit appeals, private renting, emergency food and essentials.

Click the link above for further details.

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